Sprint Careers

Working for Sprint

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Health, wealth and happiness.

Our people are important to us. We do our best to take care of them, or more accurately, help them take care of themselves. The healthier and happier our employees are, the better they can support our customers.

That's why we offer a great selection of competitive benefits. Benefits are available for employees, their spouses or domestic partners, and children of employees, spouses or domestic partners. Part-time employees working 20-29 hours a week are also eligible for benefits.

We offer a wide range of advantages from excellent benefits to competitive compensation; from exceptional training and growth opportunities to a safe and invigorating work environment; from excellent recognition programs to discounts and resources that help employees even when outside the office.

Healthy Lifestyles

Sprint has been honored as the Gold winner for the Best Employers for Healthy Lifestyles awards from National Business Group on Health for the last four years. Sprint has also been awarded the Health at Work Silver Award, sponsored by ComPsych.

The benefits of working with us:

 

 

It's Sprint. Of course you are going to get great deals on service and the latest phones. Sprint employees receive Sprint wireless phone service at no charge, along with instant device savings.

Our employees get free wireless services that include unlimited voice, long-distance, text messaging, Web access, Sprint Navigation and Sprint TV/Music Basic. Other program benefits include flat-rate pricing for devices (never a mail-in rebate), 12-month upgrade frequency, 25% discount on accessories, one active mobile broadband device (air cards/mobile hotspots), one embedded device with discounted service (tablets, netbooks, notebooks, one Sprint Phone Connect line with heavily discounted rate plans.

And we want you to spread the love. As a Sprint employee, you have the unique opportunity to offer friends, family and anyone you know, special, below-consumer rates on wireless service. You can invite your closest friends and family members to join the Sprint Wireless Advantage Club, where they receive heavily discounted wireless phone and broadband card services and features. These annual savings can add up to $595 over the lowest competitor rates.

The Advantage Club offers wireless discounts for family members and close friends. Choose between several rate plans, including a $20/500-minute plan and a $34.99 3G/4G mobile broadband card plan. Other program benefits include a 12-month upgrade frequency and discounts on accessories. Employees accept liability for all Advantage Club subscribers.

Everything Plus Referral Program lets employees refer friends and other people you meet to Sprint to get lower monthly rate plans.

Flexible Spending Accounts

 

These accounts allow employee to set aside pre-tax dollars to cover eligible health care and dependent care expenses.

Wellness Programs

 

The employee wellness program at Sprint is a confidential resource that gives employees and their families quick and easy access to condition assistance and health improvement programs. In addition, the program connects employees to experienced registered nurses 24 hours a day, seven days a week, who can assist with short-term acute and long-term complex health needs, all at no cost. Depending on the employee locations, there may be additional on-site wellness services and programs to bring a healthier lifestyle to the workplace.

Medical / Prescription Drug

 

Multiple plan options which include a consumer-driven health plan with a Health Reimbursement Account (funded by Sprint); a high-deductible plan; and HMOs in select areas.

Dental

 

Coverage for a full range of dental services, including an option to choose a plan with orthodontics.

Vision

 

Coverage for regular eye exams, eyeglasses and contact lenses, and even a discount on laser eye surgery.

Adoption Assistance

 

Financial assistance for the qualified adoption of a child.

Financial Planning

 

Tools and resources that can help you make better-informed financial decisions.

Compensation

 

Sprints salary structure is competitive in the marketplace and based on teamwork, in an environment where employees are rewarded for their contributions, abilities and results. Our broad job categories with wide pay ranges emphasize development, encouraging our employees to expand their skills, accept new responsibilities and set aggressive challenges. This strategy helps to support our focus on customer service by reducing organizational layers between our front-line, customer-facing employees and our leadership, which will speed decision-making and empower employees. Employees are paid bi-weekly.

Education Assistance and Advisement Services

 

Sprint believes it is important to invest in the educational future of employees. This program encourages eligible employees to continue outside educational courses for qualifying undergraduate and graduate expenses with company reimbursement, one-on-one counseling with experienced advisors and discounted rates to many popular colleges and universities across the country.

Employees Stock Purchase Plan

 

Buy Sprint stock at a discount through convenient payroll deductions.

401(k)

 

Invest for your retirement through pre-tax, after-tax or Roth contributions with the opportunity for company matching contributions. Choose from a wide variety of investment funds. Employee contributions and any company matching contributions are immediately 100% vested.

Sales Compensation

 

Sales compensation is one of Sprint's cornerstone incentive programs. We believe in recognizing and rewarding outstanding performance, tying corporate and individual success together. With a diverse portfolio of tech-savvy devices, solutions and products, we create an environment where our sales employees can be successfully rewarded based on their individual and team efforts

Short-term Incentive

 

Sprint's Short-term Incentive plan is a program that rewards eligible employees for exceptional business performance. As a part of our total compensation package, employees have the opportunity to earn a percentage of base pay as a bonus by helping Sprint achieve its financial and customer service objectives. All regular full-time and regular part-time, non-sales commissioned employees are eligible to participate in the plan.

Additional Benefits

 

Employees can enroll as needed for coverage options such as legal, long-term care, universal life, critical illness, auto and home, individual short-term disability insurance, and veterinary pet insurance and accident insurance.

Time Off

 

The Sprint Paid Time Off (PTO) Policy gives employees time away from work for vacation, medical appointments and other personal needs. Employees start building PTO on their 31st day on the job and accrue PTO hours each month based on employee classification and length of service. In addition to PTO, Sprint provides eligible employees with holiday pay for Sprint-designated holidays. Sprint also provides floating holidays to Retail and designated Call Center employees.

Sprint leverages our resources, funds, people and technology to enrich and strengthen the communities where our employees and customers live and work. We are dedicated to the creation and support of initiatives and programs that contribute to a strong community infrastructure. Some of our biggest efforts are in support of United Way and an annual food drive for local food banks throughout the country.


The Sprint Foundation makes contributions through grants and its matching gift program, which matches employees' own contributions to qualifying organizations in four major areas of interest: education, youth development, arts and culture, and community development. The Sprint Foundation has donated more than $110 million in support of our commitment to the community, and our employees report about 50,000 volunteer hours per year.

Diversity is a key part of the way Sprint does business. At Sprint, we take great pride in our inclusive workforce made up of diverse, talented people. We support programs that encourage diversity and cultural viewpoints, such as Employee Resource Groups, mentoring programs and career development tools. This, in turn, allows us to provide the best customer experience for our diverse customer.

"At Sprint, inclusion and diversity is a key business imperative and we see it in our employee base and in all our business operations."
Ralph Reid, Vice President - Corporate Social Responsibility

By being representative of the diverse markets we serve, we're better at serving them. We understand them and we know their needs. We pursue diversity in all its forms, including: ethnicity, gender, generational, geographical and thought. Sprint's commitment to diversity and inclusion can be seen through our recruitment efforts, multicultural marketing and supplier diversity.

Our commitment to diversity begins at the top with Sprint's Executive Inclusion Council, led by our CEO Dan Hesse and made up of senior leaders, and reaches all level of employees through our Employee Resources Groups (ERG). Our six voluntary ERGs focus on the following areas: Veterans, Women, Hispanics, African Americans, Asian Americans and Gay, Lesbian, Bisexual, Transgender (GLBT). Our ERGs are open to all employees, and many employees belong to more than one.

Our ERGs are 4,000+ employees strong

Benefits to Members
  • Unique development and networking opportunities
  • Acquire practical skills
  • Mentoring programs
  • Connect with people and information you wouldn't normally have access to
  • Become knowledgeable on how to impact the company
  • Exposure to company leaders
  • Serve the community as a representative of Sprint
  • Learn about different cultures
Benefits to Sprint
  • Foster and enhance the development of members
  • Promote Sprint as a community leader by assisting in company-sponsored community projects
  • Support company recruitment and retention initiatives
  • Champion the corporate values of inclusion and diversity


You've faithfully served your country. Now come serve with a winning team where hard work ethic, integrity, strong commitment and teamwork are highly valued. Take the skills that you learned while serving your nation and put them to work at Sprint.

Our diverse workforce is comprised of thousands of active, retired or ex-military veterans, their spouses and family members.

Sprint is committed to the military community, and we're nationally recognized for our dedication to military employees:

  • 2009 and 2010 Most Valuable Employers for the Military by CivilianJobs.com the essential military-to-civilian transition resource.
  • Honored as One of Nation's Top Military-Friendly Employers by G.I. Jobs magazine for six consecutive years.
  • Named by Veteran Business Journal as one of the Top 10 Most Veteran-Friendly Corporate Supplier Diversity Programs.

Sprint is a nationally recognized eco-friendly company.

We lead the U.S. telecommunications industry in going green:

  • 24% of our corporate office electrical power is sourced from wind, which includes 80% of our headquarters campus electrical power.
  • We've collected more than 20 million wireless phones for reuse and recycling, including 3.7 million in 2009 alone.
  • Named #6 on Newsweek's Green Rankings 2010.
  • Sprint was named as one of the world's top 53 leading companies in the 2010 Carbon Disclosure projects Carbon Disclosure Leadership Index.

Sprint is taking a bold stand with strong environmental goals:

 

  • Sprint is the only U.S. wireless provider to announce an absolute greenhouse gas reduction target (15% by 2017).
  • Sprint will reuse or recycle 9 out of 10 devices we sell by 2017.
  • Sprint will reduce paper usage (30% by 2012) through actions such as encouraging customer adoption of e-billing.
  • Sprint will increase use of renewable energy (10% by 2017), including expansion of hydrogen fuel cell deployment as back-up power at network sites.

Sprint's growing portfolio of green devices:

 

  • The Samsung Reclaim ™ is the first phone in the U.S. made in part from bioplastics. It's tech-savvy, eco-friendly and affordable.
  • The LG Remarq™ is a friend of both the environment and the wallet. LG Remarq is 87% recyclable, has reduced use of environmentally sensitive materials and its casing contains 19% post-consumer recycled plastic.

Click here for more information on our green initiatives.

People are the heart of Sprint's competitive energy. Through accountability, open communications, innovation and risk-taking, our employees take responsibility for Sprint's success. This inclusive, high-performance culture enables us to bring the best products and services to market, backed by top-of-the-line support. Due to the fiercely competitive nature of our industry, it takes an engaged, fiercely competitive spirit to rise to this challenge. By focusing on performance and development, employee engagement is fostered every day through interactions with co-workers, managers and senior executives.

 

The Drive for High Performance

Performance Management at Sprint is an ongoing series of open and honest conversations that drive high performance. Frequent dialogue between employees and managers is expected. Through our Performance Management process we focus on setting clear expectations, priorities that are tied to business goals, ongoing coaching and feedback on work performance for each individual.

Employees and managers use a simple online performance plan to monitor and track their performance against mutually agreed-upon objectives. Managers are encouraged to meet regularly with employees to ensure understanding of the value they bring to the team, what they are doing well and what they could do better. These conversations are then summarized by both employee and manager into a formal year-end review within the performance plan.

Professional and Career Development

Individual development is a priority at Sprint. To get you up and running as quickly as possible and support your performance and professional development, we have an award-winning learning and development organization - Sprint University (SU).

Sprint University's goal is to improve business performance with its robust, leading-edge portfolio of products and services to provide you the right solution at the right time to support your on-going learning and skills development.

As a leader in learning and development, SU creates support tools that effectively facilitate performer tasks while on the job (such as desktop decision-making tools) and knowledge-management solutions which allow organizations to capture and share their collective knowledge (like discussion forums, blogs, pod casts and case studies). These less traditional solutions are in addition to its more than 4,000 skills and knowledge development offerings and over 2 million hours of training delivered annually.

At Sprint you are ultimately responsible for your career plan, with your manager's and leader's support. With expertise in performance support, development, and delivery, the SU staff has the knowledge and hands-on experience to help you reach your full potential through innovative and engaging solutions.

 

 

Top Corporate University in 2010 - KnowledgeAdvisors



 

Sprint's University was recognized by KnowledgeAdvisors for top performance for a corporate university.