Solutions Engineer II Wireline Specialist A, Sprint Corporation, Irving, TX
Provide Engineering support to Sprint's Sales team and presales/lifecycle support for Fortune 100 and Fortune 500 companies. Apply knowledge of MPLS IP-VPN, Voice over IP, IPsec VPN tunnels, TDM & Ethernet technology, IP Routing & Switching protocols to customer solution needs. Work on Sprint's MPLS, Managed Network Services, Wireless WAN, SIP Trunking, IP defender, cloud exchange and secured internet access solutions. Design new sites for an existing customer network, which will involve multiple technical discussion with the customer's network team. Monitor and collect all technical information and design appropriate workflow for customers. Make technical presentations and recommend solutions for customer requirements. Perform technical assessment of customer network and prepare reports as per customer specifications. Analyze customer requirements and provide resolutions. Monitor customer technical queries and use technical tools to resolve all customer's concerns and design processes for same issues prevention in other customer's network. Comply with Sprint’s Driver Safety Policy and guidelines.
Bachelor’s degree in Telecommunications Engineering or related field plus 2 years of related experience. Related experience must include: sales or marketing experience in telecommunications or a related field; selling solutions, technical products, services or applications; creation of technical documentation and presentations (formal and informal); designing networks in Netformx or related design tool; configuring Cisco CPE in Cisco CCO portal; managing internal and external relationships in a matrix environment; project management experience in a technical or customer environment; IP routing protocols; Packet Tracer; GNS3; Wireshark; Putty; subject matter expertise in solutions, products, services and processes, including Telecom providers common portfolios of solutions, specialized products and services. Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law. EOE Minorities/Females/Protected Veterans/Disabled.
At Sprint, we're more than just talk. We've changed the way people communicate, how they work and how they stay connected on the go. Sprint is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Behind every decision we make, there is a passion and drive to develop technologies to enhance and simplify our customers' lives.
Are you ready for the big time?
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law. EOE Minorities/Females/Protected Veterans/Disabled.