Sprint Job Details
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Date :
Address :
1213 Gilmore Ave, Suite M
Location :
Winona, MN US
Req # :
Job Description :
Job Summary

Supports business customer's accounts by providing billing, maintenance, equipment ordering, and service ordering. Tasks include clerical duties like updating account information, plan changes, equipment ordering, equipment tracking, provisioning new services, and providing follow-up to customers and the senior level business account support. Works primarily with sales, account holders, and end-users; however it may also interact with field support.

Basic Qualifications
  • High school diploma or equivalent
  • Two years experience operating a computer in a Windows based environment

Preferred Qualifications
  • Bachelor's Degree
  • Two years experience in a customer facing environment
  • Two years experience and/or technical education/training troubleshooting computer hardware, mobile phones, or other electronic devices
  • Two years working with/in billing, data applications, data services and network performance
  • One year experience working Sprint's products and services

In the Customer Service organization, we believe every agent should be the customer's advocate. Sprint is looking for highly motivated people who are dedicated to providing outstanding customer service and thrive on change. Join a team of highly motivated employees who believe every call is a new opportunity to re-enforce the reasons customers stay with us, because at Sprint, it's all about the customer experience!
Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law. EOE .
Minorities/Females/Protected Veterans/Disabled.

Metro Area

US-MN-Minneapolis, US-MN-Rochester, US-WI-La Crosse

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nation origin, disability or protected veteran status. Sprint is a background screening, drug-free workplace.

Equal Opportunity Employer/Disability/Protected Veterans

If you are a qualified individual with a disability or a disabled protected veteran and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request by sending an email to careers@sprint.com or by faxing your request to 913-523-9980.

“Applicants have rights under Federal Employment Laws” Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; Supplemental Equal Employment Opportunity (EEO) is the Law Poster; Employee Polygraph Protection Act (EPPA) Poster; Pay Transparency Notice Poster; and the Philadelphia’s Fair Change Hiring Law Poster.
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