Sprint Job Details
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Date :
Address :
6360 Sprint Pkwy
Location :
Overland Park, KS US
Req # :
Job Description :
Job Summary

Manages the activities involved in the design, preparation, delivery and needs assessment of training and development programs for the company. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Develops methods for evaluation of program effectiveness. Leads cross functional meetings to collect information relevant to the content of instructional material under development. Often must lead a cooperative effort among members of a project team. Manages the activities of individual contributors with accountability for goals, objectives and operational policies. Participates in the development of functional strategy. Has responsibility for hiring, termination, performance and salary decisions.
This position will be a member of the Sprint University lead team reporting directly to the Director, Sprint University. The position oversees the training delivery function across Sprint including delivery operations & logistics, training delivery & implementation for frontline organizations, trainer certification program and general training delivery. This position will manage other managers and will need to have demonstrated success leading, coaching and setting performance expectations.

Preference location is Overland Park, KS Campus.

Successful candidates will need to have the following competencies:
  • Sound judgment/informed decisions by utilizing root cause analysis, metrics, analysis reporting to improve performance and setting priorities.
  • Customer focused - approaches planning with the end user at the front of the analysis, frequent communications/updates to provide high service levels, removes barriers
  • Executional excellence - sets clear objectives, drives accountability, motivates others, rewards and recognizes performance, monitors progress and success measures for the client
  • Influence and communication - involve others in decision making process, uses insights, data and learning expertise to influence program direction and communicates in a clear/compelling way.
  • Ability to adapt and learn - change agent who effectively operates during times of adversity and able to manage competing priorities
  • Builds strong relationships - builds trust quickly collaborative approach, relates well to others and networks to expand impact

Basic Qualifications
  • Bachelor's degree and eight years related work experience or twelve years related work experience post high school
  • Five years experience developing instructional materials and specialized training
  • Five years experience with project management and project implementation
  • Three years supervisory or management experience

Preferred Qualifications
Master’s degree or advanced education
HPT certification or other adult learning/human performance certification

At Sprint, we're more than just talk. We've changed the way people communicate, how they work and how they stay connected on the go. Sprint is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Behind every decision we make, there is a passion and drive to develop technologies to enhance and simplify our customers' lives.
Are you ready for the big time?

Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law.

Equal Opportunity Employer/Disability/Protected Veterans.

Metro Area

US-KS-Kansas City

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nation origin, disability or protected veteran status. Sprint is a background screening, drug-free workplace.

Equal Opportunity Employer/Disability/Protected Veterans

If you are a qualified individual with a disability or a disabled protected veteran and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request by sending an email to careers@sprint.com or by faxing your request to 913-523-9980.

“Applicants have rights under Federal Employment Laws” Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; Supplemental Equal Employment Opportunity (EEO) is the Law Poster; Employee Polygraph Protection Act (EPPA) Poster; Pay Transparency Notice Poster; and the Philadelphia’s Fair Change Hiring Law Poster.
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