Sprint Job Details
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Date :
Address :
1321 Rutherford Ln
Location :
Austin, TX US
Req # :
Job Description :
Job Summary

The Relay Specialist relays telephone conversations between hearing or speech-impaired customers using a computer or TTY and a voice customer using a regular telephone. Utilizes ability to listen while simultaneously typing to enhance the customer interface. Maintains confidentiality of all calls and tolerates stress of emotional dialogues. This is a multi-incumbent position. Reports to Supervisor.

Starting Salary $13.25 per hour
  • Full Benefits including health and wellness, 401K and many others
  • Generous time off and paid holidays
  • Free wireless service
  • Flexible working hours: Monday – Friday 7:00am – 8:00pm (Subject to change with advance notice)
  • Grammar and spelling assessments required with 90% accuracy.
MVR Information
Basic Qualifications
•High school diploma or equivalent
•Ability to type a minimum of 60 wpm with 85% accuracy
•Good articulation and pleasant speaking voice
•Understanding of ASL and deaf culture
Preferred Qualifications
Experience with deaf culture and/or American Sign Language is helpful but not required.
At Sprint, we’re more than just talk. We’ve changed the way people communicate, how they work and how they stay connected on the go. Sprint is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Behind every decision we make, there is a passion and drive to develop technologies to enhance and simplify our customers' lives.

Are you ready for the big time?

Sprint is a background screening, drug screening, and E-Verify participating employer and considers qualified candidates with criminal histories consistent with applicable law.

Equal Opportunity Employer/Disability/Protected Veterans.

Metro Area


Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees’ backgrounds, talents and contributions are valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, nation origin, disability or protected veteran status. Sprint is a background screening, drug-free workplace.

Equal Opportunity Employer/Disability/Protected Veterans

If you are a qualified individual with a disability or a disabled protected veteran and need an accommodation or accessibility assistance to apply for one of our positions, you may submit a request by sending an email to careers@sprint.com or by faxing your request to 913-523-9980.

“Applicants have rights under Federal Employment Laws” Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; Supplemental Equal Employment Opportunity (EEO) is the Law Poster; Employee Polygraph Protection Act (EPPA) Poster; Pay Transparency Notice Poster; and the Philadelphia’s Fair Change Hiring Law Poster.
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